Receptionist / Secretary

Openwork is currently engaged in a search to find a professional and organized Receptionist / Secretary. In this role, you’ll be responsible for supporting daily office operations, assisting customers and vendors, maintaining important records, and helping ensure communication flows smoothly throughout the organization. If you are detail-oriented, customer-focused, and enjoy keeping an office organized, this is a great opportunity for you!

What You’ll Be Responsible For

• Answer incoming phone calls and direct callers to the appropriate sales associate.

• Maintain and organize invoiced orders, open orders, quotes, vendor bills, and other company records.

• Communicate between customers and factory partners regarding shipping dates and tracking information.

• Process new customer accounts, including documentation needed to establish lines of credit.

• Greet customers and visitors and direct them to the appropriate person or location..

• Send monthly customer statements.

• Review vendor statements and report discrepancies to the accounting department.

• Maintain and update customer, vendor, quote, and stock files throughout the year.

• Assist with entering vendor bills and invoicing customers as needed.

What We’re Looking For

• Strong customer service and communication skills.

• Professional and friendly phone etiquette.

• Strong organizational skills with excellent attention to detail.

• Ability to manage multiple responsibilities and prioritize tasks effectively.

• Comfortable communicating with customers, vendors, sales associates, and accounting personnel.

• Basic computer and email proficiency.

Perks

• Consistent office-based work environment.

Opportunity to work with customers, vendors, sales, and accounting 

• Pay Range: $18.00/hr.+ Based on experience 
• 1st Shift 

Click on Apply Now to be considered for this Receptionist / Secretary position, or visit www.openwork.com to explore other opportunities.

About Openwork:
Openwork is a talent-first staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for over 50 years. We believe there’s more to life than livelihood, but finding your dream career or team is a really great place to start. Our family of companies also includes QS Nurses and Aerospace Solutions. Looking for your dream job or hire? Visit us at openwork.com.