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Customer Service & Call Center

March 24, 2026

Operation Specialist


Type

Contract To Hire

Location

Suwanee, GA

Job ID

64760


Openwork is currently engaged in a search to find a Operations Specialist in Suwanee, Georgia. In this role, you will be responsible for balancing high-level administrative support with production assistance, specifically focusing on order entry and client communication. Apply today if you meet the qualifications listed below.

In this Operations Specialist  Role, You’ll Be Responsible For:
  • Order Management: Accurately inputting client information and processing purchase orders into the system.
  • Communication: Answering up to 40 inbound phone calls daily and responding promptly to client emails.
  • Production Support: Assisting with production-related tasks to ensure seamless order fulfillment.
  • Data Integrity: Maintaining high attention to detail while navigating WMS systems (specifically FishBowl).

What You’ll Need:
  • Experience: At least two years of customer service or call center experience.
  • Technical Skills: Proficiency in G-Suite and experience with CRM or WMS software (FishBowl preferred).
  • Detail-Oriented: Proven ability to manage complex order entry with a high degree of accuracy.
  • Versatility: A "hybrid" mindset—ready to jump from answering phones to helping with production needs as required.
Shift: 8:00am-5:00pm, Monday-Friday
Pay: BOE

Apply Now
Click on Apply Now to be considered for this Operations Specialist  job in Suwanee, or visit our website www.openwork.com to search for other opportunities that are currently available.

About Openwork:
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses and Aerospace Solutions. Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future, together.

EOE

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