Meador an Openwork Company is currently engaged in a search to find a reliable OHS Customer Relations Representative in Pasadena, TX. In this focused and fast paced role, you will be responsible for attending to customer and patient needs. This includes but is not limited to; scheduling appointments; maintaining records and accounts, answering phones, handling customer questions and requests in a timely and efficient manner. Apply today if you meet the qualifications listed below. 

 In a OHS Customer Relations Representative job, you’ll be responsible for: 

• Answer all customer incoming calls 

• Direct all incoming calls to the proper department and staff member. 

• Resolve customer issues 

• Answer questions from other employees and departments 

• Support other departments when requested. 

• Enter new accounts and protocols into OmniHealth and the EMR System. 

• Handle customer questions and requests for new accounts/updates to protocols/client profiles 

• Assist with special assignments.

•  Optimizes patients' satisfaction, provider times, and treatment room utilization by scheduling and coordination appointments in person or by telephone.

•  Keeps the patient visit time on schedule by notifying the Technicians and/or Medical Assistants that patient is ready. 

• Notify the Technician and/or Medical Assistant of service delays. 

• Set up user name and passwords for the OmniHealth webpart and become knowledgeable about the use of the tool.

• Protect patients' rights by maintaining confidentiality of personal and financial information 

 

Qualifications & Requirements:

•  Customer service skills are necessary. Strong communication skills - written and oral. 

• Must enjoy working with the public and have a strong initiative to work independently and as a team member. 

• Must be able to work in a fast-paced environment and learn detailed procedures. 

• Proven ability to work under pressure and make effective decisions. 

• Cross-train and assist other departments as necessary and directed by Director of Health Operations. 

• Maintain professional appearance 

• High school diploma or general education degree (GED) 

• Willingness to work at different locations if the company need arises 

Additional Information: 

SCHEDULE: 

• 7:30 am - 3:30 pm M-F

HOURLY RATE: $14

Job Length: Temp to Hire

Click on Apply Now to be considered for this OHS Customer Relations Representative, Pasadena, TX., or visit our website www.openwork.com to search for other opportunities that are currently available. 

About Meador Staffing: 

Meador Staffing is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a good place to start. Our family of companies also includes Openwork, Openwork Health, and Aerospace Solutions. Looking for your dream job or hire? Visit us to say hello and start building your future together.