In a Office Coordinator role the responsibilities include customer service and administrative office duties and task to promote efficient operations at the office. They will be able to assist the Sales and Operations team to provide StepUp customers with best customer experience. They will be required to maintain all office duties, such as billing, collections, logistics and sales assistance.
- Answering telephone calls and emails from customers and clients and directing them to relevant staff
- Greeting customers and visitors to the office, ensuring guests are comfortable and relate to the right office personnel
- Monitoring and ordering inventory for office and break room supplies
- Managing incoming and outgoing correspondence, including emails, faxes, mail, and packages
- Submitting work orders and scheduling repairs for general office space and equipment
- Create documents, maintaining databases and sending memos and emails
- Making logistical arrangements for meetings or conferences, including booking travel, making reservations, or organizing rentals
- Running errands and making deliveries around the office or to external parties
- Collecting, filing, and organizing office documents, such as reports and confidential records
- Transcribing or taking notes during meetings and writing minutes, memos and/or agendas
- Preparing or processing invoices or estimates
- Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks
- Making logistical arrangements for Sales and Operations as needed.
- Anything needed by Management to assist in the growth of the company
Skills and Qualifications
- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and handle vendor contracts, among other tasks
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to help adjust to new tasks should company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
