We are seeking a detail-oriented Inside Sales Support Specialist to provide backup and support for a role currently in cross-training. This position focuses on delivering excellent customer service to established clients—no cold calling required.

Key Responsibilities:

• Provide exceptional customer service to existing accounts
• Manage orders from entry through completion
• Process invoices accurately and efficiently
• Handle high-volume phone communication with customers
• Support daily inside sales operations and administrative tasks

Qualifications:

• Strong customer service skills
• Proficiency in Microsoft Outlook and Word
• Excellent multitasking and organizational abilities
• Comfortable working in a fast-paced environment with varying daily workloads

Additional Details:

• Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• Workload may fluctuate; some days are busier than others
• Reports to General Manager (time approvals)

This role is ideal for someone who thrives in a customer-focused, team-oriented environment and enjoys managing multiple tasks throughout the day.