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Customer Service & Call Center

January 16, 2026

Health Services Registration


Type

Contract To Hire

Location

Port Arthur, TX

Salary

$14.00/hour

Job ID

63788


We’re currently seeking a Health Service Registration that is primarily responsible for proctoring eLearning labs and assisting Safety Instructors in on-site or off-site training and for successfully registering, checking-in, checking-out, and issuing badges to trainees.

Requirements

· Basic knowledge of computer hardware

· High school diploma or general education degree (GED)

· Willingness to work at different locations if the company need arises

Job Descriptions

· Performs daily eLearning lab site opening and closing procedures

· Checks in trainees and verifies identification where necessary

· Escorts trainee to assigned computer, explains the course and/or exam processes, provides necessary training material to trainees, launch course(s) for trainees, monitors trainees and provides technical assistance

· Understands testing procedures for each exam and adheres to company quality and security measures

· Communicates and monitors trainees to ensure adherence to HASC policies regarding sleeping, talking, note taking, cheating, cell phone usage, and others as determined

· Verifies trainee scores and posts results when required

· Reports unethical trainee behavior to management

· Responsible for maintaining professional and clean eLearning labs

· Ensures an adequate inventory of handouts, cleaning supplies and headsets are available

· Reports all course problems or discrepancies in a timely and efficient manner to direct supervisor

· Greet and process trainees who are pre-registered

· Verify trainee credentials

· Process incoming fax registrations

· Research incomplete fax registrations

· Process trainee payments if necessary

· Assist with insuring course requirements

· Confirm training completion and print badge

· Assist with customer questions or problems

· Assist other members of the customer service department as needed

· Thorough understanding of and ability to use Windows Microsoft Office programs, Internet and Windows

Schedule: Monday – Friday, 7:00am – 3:30pm

Hourly Rate: $14/hr.

If you meet the requirements for this position, please contact Meador Staffing Services @ 281-542-7348 and ask for Yvonne Aguilar

Job Type: Full-time

Work Location: In person


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