Meador an Openwork Company is currently engaged in a search to find a Manufacturing Customer Service Representative in East Houston. In this role, you will be responsible for Customer Communication daily. Apply today if you meet the qualifications listed below.

 In a Manufacturing CSR job, you’ll be responsible for:
· Answer incoming calls and forward to the appropriate personnel, if needed

· Provide service for order inquiries and order status updates to customers
· Assist in maintaining the order database
· File, scan and maintain storage of all paperwork associated with each order, such as invoices, reports, drawings, etc.
· Collect payment on COD orders and forward to appropriate individuals
· Communicate with customers and appropriate personnel to resolve any problems or concerns in a courteous, professional and timely manner
· Monitor and maintain assigned customers
· Scan customer Purchase Orders and Quotes* prior to creating work orders (*If no quote is found, contact Quoting Specialist before order is shipped)
· Create stencils and labels, as needed
· Create, process and invoice of customer orders, within 3 days of order pick up/ship complete
· Set up new part numbers, as needed
· Multi-task, manage time, prioritize and react quickly to changing priorities and follow through on work assigned
· Work independently to identify and resolve problems accurately and in a timely manner
· Maintain basic office equipment
· Exhibit great interpersonal skills, including a positive attitude, outgoing and pleasant personality and cheerful phone voice
· Reliable daily attendance and on-time arrival, as scheduled
· Take on additional tasks and responsibilities as assigned by immediate Supervisor
· Cross-train, as needed
· Work well with varying personalities
· Must be current on all relevant Company Safety Training
· Must follow Company Safety Practices
· Must follow all Company Rules, Procedures and Policies

 What you’ll need:
· 2+ years of Logistics & Customer Service experience in an office setting
· Bilingual (English/Spanish) a plus
· Must be punctual
· Must be open to working in an open concept environment

SCHEDULE:
M-F 8:00am - 4:30pm

PAY:
$20/hour + (DOE)

Click on Apply Now to be considered for this Manufacturing CSR job in East Houston, or visit our website www.openwork.com to search for other opportunities that are currently available.

About Meador Staffing:
Meador Staffing is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork, Openwork Health, and Aerospace Solutions. Looking for your dream job or hire? Visit us to say hello and start building your future, together.