The Clearlake Branch of Openwork has partnered with a local Distribution company to bring a CSR to their team!
Responsibilities:
- Process and input all customer orders in WMS
- Check all orders for special requests.
- Generate all related paperwork and necessary information required for customer work orders.
- Report Shipped Orders to customers by next business day via PDF in email.
- Process all inbound shipments into WMS
- Report Inbound Shipments to customers daily via PDF in email.
- Send monthly inventory reports to customers via email in MS Excel or PDF
- Maintain excellent working relationships with customer by responding to all inquiries and complaints concerning work orders, invoices, shipments inventory counts, etc.
- Oversee all paperwork associated with orders and maintain the corresponding files
- Answer phone calls and operate various types of office machines and computers necessary to perform duties.
- Effectively correspond with customer as required.
- Be Ontime Daily
- Maintain a strong attendance record
Requirements
- 2+ years of Customer Service experience
- Bilingual English and Spanish is a plus!
- Logistics experience is a plus!
- Highschool Diploma or Equivalent
Schedule: Monday- Friday 8am-5pm
Pay $17/ hour
If interested APPLY NOW!
If you have any questions please contact Jamie Wright at jamie.wright@Openwork.com
