Position Overview

We are seeking a detail-oriented and organized Data Entry & Customer Support Specialist to join our team. This role combines accurate data entry with customer interaction, requiring strong multitasking skills and the ability to collaborate across multiple departments. If you thrive in a fast-paced environment and take pride in accuracy and efficiency, this is a great opportunity.

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Key Responsibilities

• Enter and maintain accurate information in a proprietary system

• Coordinate and communicate with multiple departments to ensure data accuracy and workflow efficiency

• Handle inbound customer calls, providing support and answering inquiries

• Deliver exceptional customer service by responding to clients with clear, accurate information

• Assist with order processing and updates as needed

• Manage multiple tasks simultaneously while maintaining attention to detail

• Meet daily and weekly deadlines in a fast-paced environment

• Collaborate with team members to resolve issues and improve processes

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Qualifications

• Minimum typing speed of 50 WPM

• Strong attention to detail and accuracy

• Ability to multitask and prioritize effectively

• Excellent communication and customer service skills

• Comfortable handling both data entry and phone-based customer interactions

• Proficient with basic computer systems and data entry tools

• Team-oriented with a proactive approach to problem-solving

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What We Offer

• Competitive starting pay at $18/hour

• Supportive, team-focused work environment

• Opportunity to grow within the company

• Hands-on training and ongoing support