Openwork is currently engaged in a search to find a friendly and detail-oriented Customer Service Representative in Acworth, GA. In this fast-paced and rewarding role, you will be responsible for assisting customers by phone, email, and chat, ensuring a positive experience and providing exceptional service on behalf of a respected company known for its supportive and family-oriented culture. Apply today if you meet the qualifications listed below.

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In a Customer Service / Call Center Representative job you’ll be responsible for:

• Answering inbound calls, emails, and chats in a professional and courteous manner

• Providing accurate information about products, services, and company policies

• Resolving customer concerns efficiently by listening, empathizing, and offering solutions

• Processing customer orders, returns, and account updates

• Documenting customer interactions and maintaining accurate records

• Escalating complex issues to the appropriate department or supervisor

• Meeting or exceeding performance goals related to call quality, response time, and customer satisfaction

• Maintaining a positive, team-oriented attitude in a fast-paced environment

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What you’ll need:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred

• Previous experience in customer service, call center, or a related field is a plus

• Strong communication and active listening skills

• Ability to multitask, problem-solve, and remain calm under pressure

• Comfortable using computers, call center software, and CRM systems

• Availability to work flexible shifts, including evenings and weekends as needed

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Perks:

• Competitive pay: $17.00–$20.00 per hour

• Healthcare, vision, and dental benefits

• 401(k) with matching

• Paid time off

• Employee discount

• Flexible schedule

• Supportive, community-driven work environment with opportunities for growth

Work Location: In person (Acworth, GA)

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Click Apply Now to be considered for this Customer Service / Call Center Representative job in Acworth, GA, or visit our website www.openwork.com to explore other available opportunities.

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About Openwork:

Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for over 50 years. We believe there’s more to life than livelihood—but finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses and Aerospace Solutions.

Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future—together.

EOE