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Customer Service & Call Center

May 09, 2024

Financial Aid Advisor


Type

Temp to Hire

Location

Austin, TX

Salary

$20.00/hour

Job ID

AC78122557


Seeking Financial Aid Advisors in North Austin!

Openwork is currently interviewing for Financial Aid Advisors on a temporary and temporary-to-hire basis for a well-known client in North Austin!  If you have experience in a call center environment, have good customer service skills and are computer proficient please apply today!  These are immediate openings and are slated to start ASAP!

What you’ll be responsible for:

  1. Respond to financial aid questions in a timely manner 
  2. Field inbound calls and making outbound calls based on assigned call lists
  3. Document all encounters in online logs 
  4. Adhere to scripts while walking customers through the process
  5. Use empathy to support customer questions

What you’ll need:

  1. 6+ months of customer service experience preferred
  2. Excellent customer service skills
  3. Professional phone voice and etiquette
  4. Proficiency with computers and good typing skills
  5. Must have reliable transportation
  6. Minimum High School Graduate or GED
  7. Selected candidates will be required to pass all pre-hire employment checks, which may include a criminal background check

Pay range: $20 to $23 per hour, DOE

Click on Apply Now to be considered for these Financial Aid Advisor positions, or visit our website www.openwork.com to search for other opportunities that are currently available.

About Openwork:

Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Rock Staffing (GA), QS Nurses (KS), and Aerospace Solutions (CA). Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future, together.

EOE


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